I called them before booking as I was not travelling with my wife and 2 daughters and explained the situation to them as they were first time travelers to Montreux. It is a 15-minute walk from the station (with luggage). Once at the hotel, the staff were very helpful and guided my family for routes, restaurants etc.
Samir
febrero de 2025
Great location, walking distance to restaurants,shops, lake and train station. Fantastic staff, reception staff were so helpful, kind and professional. The room location was great, two windows with different views. Extremely comfortable beds. Breakfast is available and looks tasty. Local supermarket nearby for fresh bread etc The reception was excellent for the internet connection, also charging sockets. Fresh hot water supplied in flasks when requested. Absolutely great price for the quality of room , service and location. Extremely comfortable and affordable. Updates on weather, activities and any information from reception. Lovely restaurant on ground floor nice menu. Would definitely stay again.
Creena
diciembre de 2024
Beautiful hotel - felt very grand - lovely room with view of church next door. Excellent location near Xmas markets, supermarket etc and bus stop to chateau. Uphill walk to train station with big case could be challenging in bad weather.
Linda
diciembre de 2024
Spacious clean family room. A really treat to also have our room cleaned after our first nights stay. Great location, next to the Freddy Mercury Statue and a bus stop right at the door of the hotel.
Jeanette
enero de 2023
We had a wonderful experience at J5 Hotel Helvetie. The hotel exudes a charming heritage feel, making it unique and full of character. The rooms were spacious and comfortable, a tidy bit old though. A special mention to the receptionist, who was incredibly helpful. She helped us with our travel plans, ensuring we made the most of our stay. Her friendly and attentive service really stood out! Overall, a great place to stay with both charm and excellent service. Highly recommended!
Akanksha
septiembre de 2024
Excellent room location looking out towards Lake Geneva. Easy access to the Casino (Queen Experience), lakeside walk, excellent bar (The English Pub) just around the corner, the market hall and Freddie Mercury statue, and the main shopping area. All just a minute or two away.
Atlanticwings787
octubre de 2024
The room was a good size, bathroom well fitted. the floor a little noisy. But an old building nothing to complain about. This visit my wife and I, were given a free upgrade. A very nice gift, from the manager. We were very happy to see our young Greek friend at reception, Konstantin very helpful as normal. As all the staff here go that extra mile to help you.
Terence
febrero de 2025
location was great.Staff were helpful & friendly.Hot water was provided when we asked so was able to make a coffee in room.Fridge was an advantage.Were able to leave our back packs there all day after checking out
Amanda
noviembre de 2024
Location.Very easy to reach whatever needs in 5-7 min. walk.
Georgi
junio de 2023
Excellent hotel. Our room was amazing, with 3 balconies and incredible views. It was also big and warm. The beds were comfortable and the wifi worked fine. The personnel is super friendly and helpful. The location of the hotel is great, just above the casino and the promenade. There is no free parking, but the cost of the parking lot is very low, and it's less than 5 minutes walk from the hotel. Great price-to-amenities ratio. I would definitely stay there again.
Panagiotis
diciembre de 2024